Tuesday, November 25, 2008

Who's doing QA on iPhone podcasts firmware ...

Much as I love my iPhone I am begining to feel like a second class user in Apple's eyes. You see I don't listen to much music, according to some my taste is so bad I don't in fact listen to any music. Mostly I listen to podcasts.

Lots and lots of podcasts. So unlike some I have become very familiar with how awkward the combination of iPhone and iTunes can be when dealing with podcasts.

Firstly there is the annoyance that each firmware update manages to set all the most recently listened to podcasts to an unfinished state thus re syncing them rather than removing them. The whole new, started and finished status issue is confusing enough without randomly resetting some of them.

The 2.1 firmware update showed an attempt to improve things. New indicators showing whether you have unlistened or partially listened to episodes within a podcast were introduced. Great but then they set the ordering to be latest first and to automatically play through the full list. So on finishing the latest episode the iphone would start playing the previous one!

In the recent 2.2 firmware the date ordering is correct but the indicators are gone from the podcast level and are only visible at the episode level. Also video podcasts are still in the wrong order.

Podcasts are obviously a bit of a loss leader for Apple, but come on. This is basic stuff and if you are going to start trying to fix things then you should pay a little attention to checking in all areas. My guess would be they either didn't look at the video section because they were only looking in podcasts? Or they needed to protect the ordering of videos to support TV series in some way. Really annoying is that the video podcasts do appear in the podcast section, in the correct order but will only play the audio part!

Normally the details of user interface design is one of the things us Apple fans can hold up high. What is currently failing in the iPhone QA team to let these issues past?

8 comments:

She-ra said...

Yes, your taste in music is non-existent.

I didn't realy get the rest.

She-ra

Matt Large said...

Just a bit of a rant is all :)

-- Matt

She-ra said...

Well, you tell 'em Stevedave!

She-ra

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